ScanPro Reliability

e-ImageData is known throughout the industry for having superior reliability in their products and their commitment to customer service. Reliability begins with the construction of our ScanPro® products. Under the attractive cabinet covers, heavy gauge steel is used throughout the machine and all moving parts use steel ball bearings for repeatable smooth operation time and time again. It is not uncommon to find a ScanPro that has made millions of scans and is still going strong. From the motor we chose to power the ScanPro to the light we use to show your microfilm image, the design of the scanner is one that will provide reliable performance for years to come.

Our commitment to product reliability by design is the number one reason that our ScanPro microfilm scanners are the equipment of choice in the world's most prestigious libraries and corporations.

"No Fine Print" Warranty

All ScanPro® products have a proven track record of performance and reliability backed by factory-trained technicians. To confirm our commitment to supplying the most reliable microfilm scanning equipment on the market, we offer a best-in-industry 3-year factory warranty on all of our products and amazing options for out-of-warranty products. In addition, we pride ourselves on our excellent customer service – updating and training our customers as new features and software updates become available. With ScanPro, we have you covered!

Learn more about our “No Fine Print” warranty here.

Product Design

The ScanPro microfilm scanners are ultra-compact with a desktop footprint the size of two sheets of letter paper. They utilize heavy gauge steel throughout and all moving parts use steel bearings for continually reliable, smooth operation. The ScanPro's unique ball bearing precision-guide film rollers tightly control the microfilm’s movement ensuring the most precise image position control and accurate searching capability in the industry. The sturdy, integrated design of the ScanPro microfilm scanners are designed for the rigors of public use applications and provide many powerful, time saving features for working with your microfilm images quickly and efficiently. It is not uncommon to find a ScanPro that has made millions of scans and is still going strong. And, when space availability is important, the compact ScanPro fits into almost any workspace.

Remote Access Support

The ScanPro is the only microfilm scanner that has been designed so that ALL the controls, roll film image movement, focus, image adjustment and enhancement, image cropping, and scanning are right on the viewing screen. It is this design feature that makes REMOTE-Access able to provide the remote support operator with complete control of the ScanPro microfilm scanner to diagnosis performance and evaluate changes.

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